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I.    Name and address of the responsible person and the data protection officer

The responsible person according to the General Data Protection Regulation (GDPR) is:

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FRAME ADVENTURE

no permanent Address because “ON TOUR”

E-Mail: frameadventure@sihc.ch

Website: www.frameadventure.com

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The operational data protection officer of FRAME ADVENTURE is best reachable at frameadventure@sihc.ch

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II.    Data processing in general

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    1.    Scope of the processing of personal data

The processing of personal data is limited to data that is required to operate a functional website and for the provision of content and services. The processing of personal data of our users is based on the purposes agreed or on a legal basis (GDPR). We only collect personal data that is necessary to implement and process our tasks and services or if you provide data voluntarily. 

 

    2.    Your rights

You have the right to request information about any of your personal data we process. In particular, you have the right to request information about the purpose of the processing, the categories of personal data, the categories of recipients who will have access or were disclosed with your data, the duration periods for saving the personal data, whether there is a right to adjust/correct, erase, restrict or object, transmission of data (1), the source of your data if not collected through us and if we use automatic decision-making technologies including profiling. 

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Additionally, you have the right to revoke a previously granted consent to use your personal data at any time. 

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If you believe that the processing of your personal data is inconsistent or contradicts the applicable data protection laws you have the possibility to lodge a complaint with the data protection office. 

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III.    Description and scope of data processing

1. Provision of the website

Our system records data and information about the computer used by the user automatically and with every visit on our website.

 

The following data are collected:

• Information regarding the type and version of internet browser used to access the website

• Operating system

• Internet service provider

• IP address

• Date and time of each access

• Web page from which the user was redirected to our page 

 

The data mentioned above are saved for a maximum time period of 90 days. This storing is done due to security reasons to ensure the stability and integrity of our systems.

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We do analyze the usage of our web presence with GOOGLE ANALYTICS (see their PRIVACY POLICY). This analysis is exclusively for the purpose of optimizing the website with regards to usability and the provision of useful information about our services. A merger of data with other personal data sources or disclosure to third parties is precluded.  

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Legal basis for the temporary storage of data and log files is Article 6 (1) lett. f GDPR.

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No evaluation of personal data takes place. All analyses are based on anonymised datasets. 

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The statistical evaluations will be stored for 12 months.

 

2. Contact form

If you fill out a contact form, send us an email or another form of electronic message, your data will only be used to process your inquiry and possible further questions you might have. 

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Legal basis for the processing of your inquiry is Article 6 (1) lett. b GDPR.

 

We will delete your email address after completing your inquiry.

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3. Newsletter

If you subscribe to our newsletter you will receive an email containing a hyperlink  after signing up. By clicking on said link you confirm your subscription (double opt in method). If you do not click on the link within 72 hours we will delete your email address from our temporary list and no subscription will be made.

 

If you confirm your subscription you give us permission to save your email address including the date and time of signing up, your IP address as well as the selected newsletters. We only use your email address and personal data to manage and send the selected newsletter. 

 

Our newsletters do not contain visible or hidden counters, third party ads or links to external websites that are not directly connected to the content in the newsletter. 

 

Each newsletter contains a reference on how to unsubscribe from the newsletter.

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4. Webshop

To make a purchase from our webshop (FRAME MERCH SHOP) you have to sign up and define a user name and password. On future visits to our website you may enter your logon credentials so you do not have to provide your billing address and payment information again. Your password is encrypted and cannot be viewed by us.

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When signing up you provide Name, address, email address, payment information etc.. In order for us to set up a user account (registration data) your explicit consent is necessary. On the according registration page we inform you about the reason and scope of the data acquisition. You can agree to the terms by checking a box. This process will be recorded. Therefore, we store the following data: User name, date and time.

 

You have the possibility to revoke your consent at any time. The revocation has to be sent to the address in chapter 1 of this privacy agreement.

 

The data from your orders are also stored on your user account. 

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We only use the personal data collected at the initial sign up and when ordering to properly process your order. 

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The data in your account, such as payment information, addresses etc. can always be accessed and amended by the user. If you update any of your information we keep a copy of the prior details for questions that might come up. 

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You can revoke your consent to process the above-mentioned data at any time. If you do so, you will be required to sign up for any future orders. The revocation of your consent is to be made to the address as specified in chapter 1 of this privacy statement. 

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All personal data will be deleted after completion of your order if we are not legally obliged to keep them (e.g. for accounting purposes). 

 

You have the possibility to delete your user account when you have no pending orders. 

 

5. Social plugins

All embedded social plugins use the two-click process. This means that the recording of your surfing patterns via a plugin will only start if you activate it. If you are logged in to a social media account while using our website this plugin will register the visit on our website on the first click and can match it to your account.

 

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IV.    Data security

We use a common HTTPS / SSL encryption technology in connection with the highest encryption levels that are supported by your browser. If a page on our website was/is being transmitted encrypted it is shown by the lock symbol in the address bar of your browser.

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Additionally, we use appropriate technical and organizational security measures to protect your data from accidental or intentional manipulation, partial or complete loss, destruction, or to prevent unauthorized access by third parties. Our security measures are continuously upgraded according to the latest technological developments.

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